"Laser Plus saved my company a huge amount of money by moving us into a high-end multi-function printer that replaced our copier. It was a novel idea, and we were worried about sacrificing copying speed until we saw the HUGE savings (over $500 per month) achieved by replacing our IKON copier with an HP 9500. Today, Mary's company supplies us with remanufactured toner cartridges - which are high quality, less expensive and help us meet our sustainability goals — all with free delivery! Everyone on the service team is very knowledgeable and dedicated. We have never had to wait more than a few hours on the two occasions (in five years) that our machine went down. It is a pleasure to work with Mary and her company — and saving so much money has helped us grow. "
Drew Dorgan
President
Howard Miller Associates, Inc.
"Laser Plus is one of the greatest printer repair/printer supply companies on the East Coast. They are exceptionally prompt when responding to our service calls and the technicians are very knowledgeable and professional. In addition, your centralized location offers us timely delivery of any printer supplies, on a regular basis, or for any emergency situations we may find ourselves in. Keep up the good work!"
Beth Birchall
Administrative Assistant
CoreSource IT Department
"EHD, Inc. has been a client of Laser Plus since the business was formed in 1986. At that time it was a startup laser cartridge business in the original owners’ home. Laser Plus has grown to encompass not only the handling of printer cartridges, but also the servicing of printers. They handle our Lancaster, Exton, Wyomissing, and York offices.
Customer Service – This is a priority for Laser Plus. One call is all that’s needed to have empty cartridges picked up and replacements delivered. If I find myself in an emergency situation with no replacement cartridge, they deliver one to me … often within an hour!
Reliability – Laser Plus is always on time. When we need a printer repaired, they arrive that day. If that is not possible, they call to let us know of the delay and are here within 24 hours.
Knowledge – The technicians have a solid knowledge of printers. Usually I can tell the technician what the problem is, and they know what part is needed and will bring it with them.
Working with Laser Plus is a plus for any business."
Suzanne Livezey
Sr.
Information Technology System Coordinator
Engle-Hambright & Davies, Inc.
"This is to share with you the wonderful experience we have had as a client of your company. We now use your company for all matters involving our computer system, printers, fax machine, servicing of that equipment and supplies.
We have been clients of Laser Plus for approximately six years. We learned of your company through a circulated mailing. We have used various companies through the years for our needs and have had some unsatisfying experiences. We have been most pleased with the services provided by Laser Plus. We initiated an entirely new computer system using your company and an experience that we thought would be dreadful, we found to be effortless. We have purchased our four (4) printers and our fax machine through your company. An added bonus is that we can also purchase the toner for each piece of equipment through your company.
The best part of our experience when working with your company has been your office staff and technicians. At any time that we need equipment or services it takes only one phone call and the matter is handled courteously, quickly and efficiently. It has been our pleasure to work with Laser Plus.
Thank you for your time. We look forward to working with your company for many more years to come."
William C. Haynes, Esquire
Law Offices of William C. Haynes
"Laser Plus has been providing my company with fast, reliable service for the past six years. As a busy network administrator for a small manufacturing company, it sure makes my job easier knowing that there is a local company only a phone call away that provides quick repair service for all of our unexpected printer problems. And their preventive maintenance program reassures us that our printers are kept in the best working order at all times. I recently sat down with both the President and Business Development Manager from Laser Plus to discuss other services that their company has to offer. I never realized how much more that they have to offer than printer repair and maintenance services. The meeting went so well that we're currently looking into their printer cartridge inventory and stock replenishment service. Imagine never needing to inventory or reorder another cartridge ever again. They do all the work — it doesn't get any better than that. Thank you, Laser Plus, for making my job easier, and for all the great services that you provide."
Janice Snyder
Network Administrator
DentalEZ Group

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